It is significant that, Software must work as per customer requirements. Software needs to be delivered to the customer without defect. Software that does not work will result in large impact on an organization. Below are the impacts,
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1. Loss of money - Will results in loss of money for the customers and for software organization.
2. Loss of time - This can be caused by transactions taking a long time to process but can include staff not being able to work due to fault or failure.
3. Damage to business reputation - If an organization is failed to provide service to their customers due to software problems, then the customers will lose faith on organization
4. Death or injury - If fail in health care software or Aerospace software may cause death or injury to the human.
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